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Guests

Guest loyalty

Feedback via QR code with a link to Google reviews for every guest, a digital stamp card without having to give a name, newsletter and online vouchers.

Why does this feature exist?

Many businesses depend on their regulars. Even so, you often only learn from a bad online review that something went wrong, and paper stamp cards get lost. Lumigast gives you feedback via QR code, a digital stamp card, a newsletter and vouchers to order – at your own address.

What does it do for you?

  • A poor rating? You find out straight away and can reply by email
  • Every guest gets the same link to Google reviews – no filtering
  • Digital stamp card without having to give a name, redeemed at the POS
  • Newsletter with double opt-in and one-click unsubscribe, without tracking
  • Let guests order vouchers online, as a PDF in your design

What does it look like?

Screenshots from Lumigast – with demo data, on a phone and on a computer.

Feedback via QR code: stars for food, service and ambience.
Feedback via QR code: stars for food, service and ambience.
The digital stamp card – without an app and without having to give a name.
The digital stamp card – without an app and without having to give a name.
The overview: average, weekly trend and reviews that still need a reply.
The overview: average, weekly trend and reviews that still need a reply.

How it works

  1. Activate the guest pages – with your legal notice (Impressum).

  2. Print QR codes on receipts and table stands.

  3. Reply to feedback, redeem stamps at the POS, send newsletters.

Who is it for?

For cafés, restaurants and bars with regular guests.

Add-on module: €39.95 net per month

Guest loyalty – per business, in addition to any package.

Feedback via QR code, digital stamp card, newsletter and online vouchers. Valid for contracts from 1 November 2026; contracts concluded before then keep their scope of services.

See pricing

Related features

Pilot businesses wanted

Try Lumigast in your business.

We set up Lumigast with you, take over your shift times and support you personally through the first few weeks. Your feedback goes straight into development.

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030 84523850