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POS system

Kiosk: self-ordering with pick-up number

Guests order on a tablet, get a number and pay at the counter. Only after payment does the order go to the kitchen – when it is ready, the number appears on the pick-up screen.

Why does this feature exist?

At lunchtime the queue builds up at the counter, and taking orders becomes the bottleneck. A kiosk tablet takes orders on the side: your guests see the menu with photos, prices and allergens, choose without being rushed and get a pick-up number. They pay at the counter – only then does the ticket go to kitchen and bar. A busy kitchen does not get faster this way, but the counter is free for taking payment.

What does it do for you?

  • Order without waiting at the counter: menu with photos, prices including VAT and “Allergens” on every dish – in German, English and Turkish
  • Daily pick-up numbers; kitchen and bar only see the order after payment, and unpaid orders expire after the time you set
  • Nothing to type in again at the counter: tap the number, “Paid” – ticket, kitchen display and receipt all show the number
  • Pick-up screen with “Preparing” and “Ready for pickup”, a chime and an announcement – numbers only, no names
  • No alcohol or tobacco on the tablet; no cookies, no login, large buttons, larger text and high contrast

The first stage is built: ordering on the tablet, payment at the counter, pick-up screen. Card payment directly on the device is planned. The Lumigast POS is currently in testing, and the test with real devices is still pending.

What does it look like?

Screenshots from Lumigast – with demo data, on a phone and on a computer.

After sending the order: the pick-up number in large type, plus “Not paid yet” and the amount.
After sending the order: the pick-up number in large type, plus “Not paid yet” and the amount.
At the counter: number, order and amount – tap “Paid”, and the tickets go to kitchen and bar.
At the counter: number, order and amount – tap “Paid”, and the tickets go to kitchen and bar.
On the kiosk tablet: product groups, dishes with price and “Allergens”; guests can switch between “Eat in” and “Take away” at any time.
On the kiosk tablet: product groups, dishes with price and “Allergens”; guests can switch between “Eat in” and “Take away” at any time.

How it works

  1. Switch on the kiosk, choose the items for the tablet and start the tablet using its link.

  2. Guests order on the tablet and pay at the counter with their number.

  3. When everything is ready, the number appears on the pick-up screen.

Who is it for?

For takeaways, cafés and quick-service restaurants with a counter, where taking orders is the bottleneck at peak times – with staff on site, not as an unattended machine around the clock.

Add-on module: €46.95 net per month

Kiosk: self-ordering with pick-up number – per location, in addition to any package.

Ordering on a tablet, payment at the counter, pick-up screen; with a licence for the first kiosk tablet, devices separate – trial price. Valid for contracts from 1 November 2026; contracts concluded before then keep their scope of services.

Requires the Lumigast POS. Tablet, mount and pick-up screen are not included in the price.

See pricing

Related features

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